Privacy Policy

What we collect

When you use the contact form or request a free audit, we collect the details you give us: your name, business name, email address, phone number, your location, the service you are interested in, and your message.

We also collect basic, aggregated information about how people use this website, such as which pages are visited. This does not identify you personally.

Why we collect it

To reply to your enquiry, to prepare for and hold the meeting you booked, and to provide the services you ask us about.

To understand which parts of this website are useful, so we can improve them.

How long we keep it

Enquiry records are kept while we are working together and for a reasonable period afterwards, so we have a record of what was discussed. If you would like your enquiry removed, email us and we will delete it.

Who we share it with

We do not sell or rent your information, and we do not share it for anyone else's marketing.

Some information is handled by the services we use to run the business. These include Google for website analytics and email, and Meta for advertising measurement on our own marketing. Each of these providers has its own privacy policy.

If we work together, advertising platforms such as Google and Meta will hold campaign data in accounts you own or that we manage on your behalf.

Cookies and measurement

This website uses cookies and similar technologies to measure visits and, where advertising measurement is configured, to understand which advertisements led to an enquiry.

If advertising or analytics measurement has not been configured, those cookies are not set. Where they are used, you can block or delete cookies in your browser settings at any time without affecting your ability to use this site.

Accessibility

We have built this website to work with a keyboard, with screen readers and with text resized to 200 percent. Contrast, target sizes and focus states have been checked against the WCAG 2.2 AA guidelines.

If you meet a barrier anywhere on this site, email us and tell us what happened. We would rather fix it than be told it is fine.

Your choices

You can ask us what information we hold about you, ask for a copy of it, ask us to correct it, or ask us to delete it. Email the address below and we will action it.